Operational Leads

iMatter Operational Lead (Op Lead)

Responsible for delivery of national staff experience programme within their board

Overall responsibility for ensuring that the information held on the iMatter system is accurate and includes all teams. Responsible for ensuring that assigned rights are allocated correctly, with team reports only being accessed by those who are part of that team.  Safeguarding the integrity of the continuous improvement model

 Role of iMatter Operational Lead (Op Lead)

  • Upload & Amend Board, Directorate, team manager and team details for their own organisations only.
  • View which managers have updated their team details
  • Confirm team details on behalf of managers
  • View response rates and follow up statistics
  • View which teams have completed Action plans and open Storyboards
  • CAN: Access any reports such as Team reports, EEI scores, Directorate, Board and Organisation reports. Can also view Storyboards.