NHS Grampian, Aberdeen City Health & Social Care Mental Health & Learning Disabilities Team

The pandemic really shifted us to working virtually, mostly on Microsoft Teams. Because of that, iMatter helped us see that we felt pretty disconnected, and we really wanted to change that. So, during our team meeting to discuss the iMatter report, we decided our action would be to build awareness of everyone’s different styles and strengths within the team.

We actually had someone come in and use the Jigsaw Personality tool with us. Now, we each have a much greater awareness of each other’s strengths, and we feel much better equipped to support one another. Following that, we even started holding monthly in-person, face-to-face meetings, which we also find incredibly helpful for supporting each other and sharing information.