Quality Improvement Hub Story Board

100% Response Rate 

What we do well

• We are a good team to work in
• We work well together
• we have a 74% Employee Engagement Index Score

Who took part

• Service Improvement
• Patient Experience
• Clinical Governance
• Health Intelligence

Things would be even better if

• We all contributed to getting the right person for the job
• We worked more closely with other roles who are handling similar types of information to reduce duplication
• Capacity was better aligned with demand and vacancies were addressed

Next Steps

• Team led recruitment implemented
• 50% of vacancies recruited
• Agreement secured for FOI officers to move into team to better align with health intelligence