HR Workforce Modernisation Team

Team Journey

Team manager – Kay Sandilands, Deputy Director of Human Resources

Size of team –23 staff based at Law House providing support to wider organisation – approx. 12500 staff

Workforce Team Purpose- providing workforce support, solutions, advice and information

Who are we?

The Workforce Modernisation Team is responsible for the management, development, implementation and continued operation of the Workforce Systems, Workforce Planning, Job Evaluation, Staff Bank, Workforce Information & Systems activity for NHS Lanarkshire and providing HR Business Partner support to the North and South Health and Social Care Partnerships.

The team is comprised of 4 sub sections:

• Workforce Planning
• Workforce Information (including systems)
• Workforce Solutions (Job evaluation and staff bank)
• HR Business Partner

What did we do?

Previously, as the manager, I would review the team results prior to meeting and have some thoughts on possible actions and ask everyone to do the same. However, due to changes within the team and holidays we didn’t manage that this year and the iMatter results were first discussed as part of the Workforce Team Meeting.

This allowed for a different approach with everyone splitting up into teams to discuss and highlight what they felt we did well, the key themes and areas for action.

This led to an excellent discussion where everyone contributed and appeared actively engaged in the process.

The team acknowledged that this had been a challenging year with changes within the team along with the implementation and roll out of eESS. This caused significant pressure and the need to make changes to the way the team work. Notwithstanding, there was concern in the team about what wasn’t being delivered and then a realisation throughout the discussion that the team had made a significant contribution to the organisation during a very challenging time.

Following discussion the team agreed the actions for the coming year would be to improve individual team communication by establishing a programme of regular team meetings and look at prioritisation of workloads within sub-teams particularly during peak pressure times to allow the team to continue to provide workforce support, solutions, advice and information.