NHS Scotland is committed to improving Patient Experience.
This commitment led the creation iMatter a leading edge and holistic approach to defining
and measuring the concept of Staff Experience within NHS Scotland with the ultimate
potential outcome of enhancing Patient Experience.
Team Member
Resources to help you with iMatter as an individual working in NHS Scotland.
go to Team Member
Team Manager
Practices, timescales and practical actions for using iMatter as a team manager
go to Team Manager
Board Administrators
As a board admin, you can set up the organisation's details for your iMatter reports.
go to Board Administrators
Operational Leads
Materials, guidance and timescales to help you deliver iMatter in your board.
go to Operational Leads
